Default Billable Status for Time Entries | Call Connector

Default Billable Status

Default Billable Status sets whether time entries created by Call Connector are marked as billable or non-billable.


This only applies to apps that support time entries.

How it works

When Call Connector logs a call, it can also create a time entry to track the time spent. This setting controls whether that time entry defaults to billable or non-billable.


You can always change the billable status on individual time entries after they're created in your app. This setting just determines the starting value.


Default: non-billable


    • Related Articles

    • Time Entry Creation

      Time Entry Creation controls whether Call Connector automatically creates a time entry alongside each call log. This is currently available for Clio. How it works When a call is logged to Clio, two things can happen: A Communication record is always ...
    • Premium Transcription

      Premium Transcription lets you choose a dedicated transcription provider for your call recordings instead of relying on your meeting platform's built-in captions. Options Setting Best for Legal Law firms and legal professionals General Any industry ...
    • AI Summary

      This option determines whether Call Connector generates a short summary of each call and adds it to the call log in your connected app. The summary appears labeled as [Ai Summary] at the end of the log body. How summaries are generated The source ...
    • Cloud Storage

      Cloud Storage determines whether call recordings and transcripts are uploaded to your connected storage apps like Google Drive, Dropbox, or OneDrive. How it works When a call is recorded, Call Connector downloads the recording and uploads it to each ...
    • Call Logging

      Call Logging determines whether your phone calls get logged to your connected apps. When enabled, each inbound and outbound call creates a log entry in your CRM or practice management software with the caller info, recipient, timestamp, and duration. ...