Do the enhanced transcription engines work with all VoIP and meeting apps?
The meeting bot add-on and enhanced transcription engines are only available on Call Connector v2.
Yes, the enhanced transcription engines work with any connected VoIP or meeting system. However, the call or meeting must be recorded in order to generate an AI summary or transcription.
The meeting bot records meetings automatically, but you must manually record your calls in your VoIP system in order to provide Call Connector with the recording and trigger the AI functionality.
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