Call Connector | Automatically store call recordings in Google Drive

Google Drive

Connecting Google Drive

Like all integrations, you can connect Google Drive to Call Connector in the "App Authorization" tab of the ion8 Connect dashboard.

Click on Google Drive in the list of available integrations, and authorize the connection when prompted. You will see a green check mark when the connection succeeds.
Google Drive as it appears in the list of available app connections.
Google Drive as it appears after it has been connected.

Recording and Transcript Storage

Call recordings and transcripts are stored in a folder format consistent with all other cloud storage providers that integrate with Call Connector.

The ion8 Call Connector folder in the root directory in Google Drive, where all recordings and transcripts are stored.

Within the ion8 Call Connector folder, sub-folders are organized by year.

Within the year folders, sub-folders are organized by month.
Within the month folders, individual calls each have their own folder, organized by date and call ID.
Within each individual call folder is the recording and transcript.

    • Related Articles

    • Cloud Storage

      This feature only impacts users who are subscribed to a Way Better or Enterprise license. What is Call Connector's Cloud Storage Feature? Call Connector automatically stores your call recordings and transcripts in your connected cloud storage ...

    • What is Call Connector?

      Call Connector is an automated telephony integration service that logs all voice calls and SMS messages from your VoIP system directly into your Customer Relationship Management or Practice Management software (including, but not limited to, Clio ...

    • Where will meeting recordings and transcripts be stored?

      Like other VoIP systems such as RingCentral and Dialpad, recordings and transcripts will be stored in your connected storage apps (i.e. Google Drive, Dropbox). If a storage app is not connected, the recordings and transcripts will not be stored. The ...

    • Clio Manage

      Requirements The user connecting Clio Manage to Call Connector must be a Clio Manage admin user. To check if you’re an admin, sign into Clio Manage, select "Settings" in the left navigation, and then select "Manage Users". Find your name and email in ...

    • Dropbox

      Connecting Dropbox Like all integrations, you can connect Dropbox to Call Connector in the "App Authorization" tab of the ion8 Connect dashboard. Click on Dropbox in the list of available integrations, and authorize the connection when prompted. You ...