OneDrive

This integration is available to users assigned a Way Better or Enterprise license.

Connecting OneDrive

Like all integrations, you can connect OneDrive to Call Connector in the "App Authorization" tab of the ion8 Connect dashboard.

Click on Dropbox in the list of available integrations, and authorize the connection when prompted. You will see a green check mark when the connection succeeds.

OneDrive as it appears in the list of available integrations.

OneDrive as it appears after it has been connected.

Recording and Transcript Storage

Call recordings and transcripts are stored in a folder format consistent with all other cloud storage providers that integrate with Call Connector.

All call recordings and transcripts can be found in the root ion8 Call Connector folder.

Within the ion8 Call Connector folder, sub-folders are organized by year.

Within the year folders, sub-folders are organized by month.

Within the month folders, sub-folders are organized by date and call ID.

Within the individual call folders, you can find the recording and transcript for that call.

• Related Articles

• Cloud Storage

  This feature only impacts users who are subscribed to a Way Better or Enterprise license. What is Call Connector's Cloud Storage Feature? Call Connector automatically stores your call recordings and transcripts in your connected cloud storage ...

• What is Call Connector?

  Call Connector is an automated telephony integration service that logs all voice calls and SMS messages from your VoIP system directly into your Customer Relationship Management or Practice Management software (including, but not limited to, Clio ...

• Dropbox

  Connecting Dropbox Like all integrations, you can connect Dropbox to Call Connector in the "App Authorization" tab of the ion8 Connect dashboard. Click on Dropbox in the list of available integrations, and authorize the connection when prompted. You ...

• Google Drive

  Connecting Google Drive Like all integrations, you can connect Google Drive to Call Connector in the "App Authorization" tab of the ion8 Connect dashboard. Click on Google Drive in the list of available integrations, and authorize the connection when ...

• Where will meeting recordings and transcripts be stored?

  Like other VoIP systems such as RingCentral and Dialpad, recordings and transcripts will be stored in your connected storage apps (i.e. Google Drive, Dropbox). If a storage app is not connected, the recordings and transcripts will not be stored. The ...