Call Connector | Pipedrive Integration

Pipedrive (Coming Soon)

Info
This integration is only available on Call Connector v2.

How Events Are Logged

Call

Calls are logged as Activities ("Call") in Pipedrive. The call will be associated with a contact if one could be found with the external phone number from the call event.
Call logged as an Activity in Pipedrive.
Call in Pipedrive, associated with a user and a contact.

SMS

In Pipedrive, SMS events are also logged as Activities ("SMS"). If your Pipedrive account doesn't contain an "SMS" Activity type, one will automatically be created by Call Connector.
SMS logged as an Activity in Pipedrive.

Fax

Faxes are logged as Files in Pipedrive, and must be associated with a contact. This means if a contact was not found with the same phone number from the fax event, the fax will not be logged.
Fax logged as a File to a Pipedrive contact.

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