Automatic Time Entry Creation for Clio | Call Connector

Time Entry Creation

Time Entry Creation controls whether Call Connector automatically creates a time entry alongside each call log.


This is currently available for Clio.

How it works

When a call is logged to Clio, two things can happen:


  1. A Communication record is always created. This is the call log itself.

  2. A TimeEntry is created and linked to that communication. This only happens if Time Entry Creation is on.


The time entry includes the call date, duration, a description like "Call with John Doe (555-1234) | Duration: 5m 30s", and the associated matter and user.


Time entries are also created for meetings logged through the Video Conferencing addon.


SMS and fax logs do not create time entries regardless of this setting.

Billable status

The time entry's billable status is set by the Default Billable Status option. You can change it on individual entries after they're created in Clio.


Default: on


    • Related Articles

    • Clio Manage

      Requirements The user connecting Clio Manage to Call Connector must be a Clio Manage admin user. To check if you’re an admin, sign into Clio Manage, select "Settings" in the left navigation, and then select "Manage Users". Find your name and email in ...

    • Clio Storage

      Clio Storage controls whether Clio is used as a destination for call recordings and transcripts, in addition to its normal role as a logging target. How it works Clio is primarily a target app, meaning Call Connector logs calls, SMS, and faxes to it. ...

    • Default Billable Status

      Default Billable Status sets whether time entries created by Call Connector are marked as billable or non-billable. This only applies to apps that support time entries. How it works When Call Connector logs a call, it can also create a time entry to ...

    • Contact Creation

      Contact Creation determines whether Call Connector creates new contacts in your connected app when it can't find a match for the other party on a call or message. What happens on each event For every call, SMS, or fax, Call Connector tries to match ...

    • Fax Logging

      Fax Logging determines whether faxes sent and received through your phone system get logged to your connected apps. When enabled, each fax creates a log entry in your connected app. For apps that support file attachments, the fax document is uploaded ...