Call Connector is an automated telephony integration service that logs all voice calls and SMS messages from your VoIP system directly into your Customer Relationship Management or Practice Management software (including, but not limited to, Clio Manage, Clio Grow, or Zoho CRM).
The service acts as a personal assistant for communications, automatically capturing call details including duration, AI-generated transcriptions, call summaries, and recording links without manual intervention. Call Connector eliminates lost productivity from manual call logging, ensuring complete communication history is preserved.
For law firms specifically, Call Connector addresses critical billing and case management challenges by reducing billing leakage through automatic time tracking of all client calls, ensuring no billable conversations are missed. The service automatically associates calls with the appropriate matters in Clio, streamlines remote work by supporting both mobile and desktop phone usage, and provides AI-generated call summaries when manual note-taking is forgotten.
Call Connector automatically captures leads from unknown numbers, seamlessly tracks client communications, and even stores your call recordings and transcripts with optional cloud storage integrations (including Dropbox, Google Drive, and Clio Cloud Storage).