How Call Connector associates meetings with users

If a meeting contains multiple users, who will the meeting log be associated with?


The meeting log will be associated with the user whose bot attended the meeting. Each bot that is deployed to a meeting “belongs” to one single user.

This user will be the user whose calendar synced to Call Connector first.

If you would prefer that a different user's bot attend the meeting, you may choose to kick the existing bot, and manually invite your own instead. Note, however, that meetings which are purely internal will not be logged by Call Connector, even if you invite the meeting bot manually to the meeting.

    • Related Articles

    • Which meetings will the meeting bot automatically be deployed to?

      Meeting Pre-Requisites Any meeting scheduled in your calendar if: You have connected that calendar via ion8 Connect You are assigned a Meeting Bot add-on The meeting contains at least one external attendee. The meeting has an associated invite URL. ...

    • If multiple bots join the same meeting, will multiple meeting logs be created?

      Yes. Call Connector intelligently ensures only one bot from the same organization will be automatically deployed to any given meeting during its continuous calendar sync. However, you are still able to manually invite your own bot to meetings if you ...

    • Migration to Call Connector v2

      Call Connector v2 is Here We've launched an upgraded version of Call Connector with powerful new features and capabilities. Call Connector v2 represents a significant enhancement to our telephony integration platform. Migration to v2 We're migrating ...

    • What are Call Connector's AI features?

      AI-Powered Call Insights with Call Connector Transcribe calls automatically with specialized AI transcription tools that provide industry-grade transcriptions and summaries for all your client calls. Each call is processed using advanced AI that ...

    • Where will meeting recordings and transcripts be stored?

      Like other VoIP systems such as RingCentral and Dialpad, recordings and transcripts will be stored in your connected storage apps (i.e. Google Drive, Dropbox). If a storage app is not connected, the recordings and transcripts will not be stored. The ...